Friday, 17 December 2021

To all our customers, shareholders, contractors, and staff, 

COVID Update for Yenda Group Branches 

We all need to remember that any Government Directive is only a MINIMUM standard and if these standards won’t protect ‘you’ and your fellow staff, then we need to maintain better safety practices.

As a result of Government directives, the Yenda Group of businesses will be continuing to follow the guidelines set out below:

Under WHS laws we have an Obligation and a Duty of Care to provide and maintain a SAFE workplace for All Employees. (This is to keep you and your family safe).

NSW Branches and Businesses

1. Everyone (staff, customers and contractors) continue to QR code in and out of premises.
2. If we (staff) can’t keep 1.5M (2 arm’s length) apart then Masks will still be required to be worn (both indoors and outdoors).
3. If customers cannot keep 1.5M apart from other customers and staff, then Masks will be required.
4. We will have masks available, so as soon as staff or customers are within 1.5M, then staff are to Mask-up, and we will request the customer to do the same.
5. Once more than one person is in an office (regular size), then all people in that office must wear a Mask until they leave the office.
6. Indoor areas will be restricted to the number limits currently in place (eg: Boardrooms/meeting rooms).
7. If travelling in vehicles with multiple staff, then Masks must be worn.
8. Regular cleaning of common surfaces is to be maintained and recorded.
9. COVID Safety Plan will still be in place.

Victorian Branches

1. Ensure everyone in attendance sign in (QR code).
2. Keep 1.5m apart, follow socially distancing requirements and follow Covid19 requirements. 
3. Carpooling is allowed as long as ALL occupants are Masked-up. 
4. Customers’ vaccination status must be checked upon entry.
5. All staff and customers must be Double Vaccinated to enter the premises.
6. Masks still required indoors.
7. Regular cleaning of common surfaces is to be maintained and recorded.
8. COVID Safety Plan will still be in place. 

Reminder that these rules apply to ALL our Yenda Group Staff and Businesses – No Exceptions.

Tuesday, 17 August 2021

Summary:

1. Strictly no entry into any of the stores.
2. If orders cannot be made in advance, customers needs to remain outside and a customer service officer will come to the door.
3. All branches remain open for usual trading hours.

Dear Valued Customers,

The Yenda Group is ensuring that the health and safety of all staff and customers are at the forefront of our decision making during the COVID-19 situation.

Please note that entrance into our branches is not allowed. All customers are urged to ring/email their orders ahead of time. If orders can’t be placed in advance, please ensure that you remain outside of the building and a customer service officer will meet you at the front door.

Social distancing must be adhered to and please ensure that you follow any direction received from the customer service officer.

The COVID-19 situation is constantly changing and we will continuously update our valued customers of our changing practices.

We appreciate all of the efforts of our customers in working within the current situation.

Thursday 7 May, 2020

Summary:

1. Yenda Producers branches will be open for trading on Saturday 9 May.
2. Customers are not to enter the store, and social distancing must be adhered to on premises.
3. Pre-order if possible.
4. If orders cannot be made in advance, customers needs to remain outside and a customer service officer will come to the door.

Dear Valued Customers,

The Yenda Group is ensuring that the health and safety of all staff and customers are at the forefront of our decision making during the COVID-19 situation.

All customers are urged to ring/email their orders ahead of time. If orders can’t be placed in advance, please ensure that you remain outside of the building and a customer service officer will meet you at the front door.

Social distancing must be adhered to and please ensure that you follow any direction received from the customer service officer.

As of Saturday 9 May, 2020, Yenda Producers will be trading again. Branches will now be open as per our standard Business hours Monday- Saturday.

The COVID-19 situation is constantly changing and we will continuously update our valued customers of our changing practices.

We appreciate all of the efforts of our customers in working within the current situatio

Monday, 30 March 2020

Summary:

1. Strictly no entry into any of the stores.
2. If orders cannot be made in advance, customers needs to remain outside and a customer service officer will come to the door.
3. Branches will be closed on Saturdays until further notice.

Dear Valued Customers,

The Yenda Group is ensuring that the health and safety of all staff and customers are at the forefront of our decision making during the COVID-19 situation.

Please note that entrance into our branches is not allowed. All customers are urged to ring/email their orders ahead of time. If orders can’t be placed in advance, please ensure that you remain outside of the building and a customer service officer will meet you at the front door.

Social distancing must be adhered to and please ensure that you follow any direction received from the customer service officer.

In addition, Saturday morning trading will cease for the foreseeable future. All branches remain open for standard trading hours, Monday – Friday.

The COVID-19 situation is constantly changing and we will continuously update our valued customers of our changing practices.

We appreciate all of the efforts of our customers in working within the current situation.

Monday, 30 March 2020

Message from the General Manager

Yenda Prods irrigation (RWE) is committed to the safety and wellbeing of our staff, customers, community and nation.

For this reason we have procedures, precautions & health and safety plans in place to assist in reducing the spread of COVID-19 virus.

At this stage we will continue to trade under the current Government classification of essential services, with the following precautions:

RETAIL PURCHASES

Please limit your visits to our offices by calling 6966 8950 and providing the following information:

1. Your RWE account name
2. Your name & phone number
3. Your purchase order number. There will be no signing of invoices so a purchase order number is required.
4. Description of goods and quantity.
5. Approximate time you would be collecting.

There is a collection point at the front of the YPC Griffith building and your items will be in a bag or box with your company name & purchase order number on a sticker.

INSTALLATIONS AND SERVICE WORK

All RWE installations staff will be maintaining safe distance practice while on your farm or worksite. We ask you to understand that all communication will be conducted from a safe distance.

1. All RWE installation staff members have been instructed to call you prior to entry to your farm or worksite
2. No RWE staff member has been overseas in the last 8 weeks.
3. To the best of our knowledge no RWE staff member has been in contact with any person who has been overseas in the last 8 weeks.
4. To the best of our knowledge no RWE staff member has been in contact with any person who has tested positive to the COVID-19 virus.
5. All RWE installation staff members have been instructed to use 1 vehicle per person and 1 person per vehicle measures
6. All RWE installation staff members have been instructed to use barrier & sanitisation methods of handling materials
7. All RWE installation staff members have been instructed to use barrier & sanitisation methods while installing equipment.

RWE is making every effort to protect our employees, customers and community members and your co-operation and understanding will assist that endeavour.

If you have any concerns please don’t hesitate to contact me and I will make every attempt to answer your queries.

My thanks for your understanding.

Kind regards,
Sally O’Keeffe
General Manager | RWE – Yenda Prods Irrigation.

Wednesday, 25 March 2020

MEDIA RELEASE FROM THE HON. DAVID LITTLEPROUD MP

Minister for Agriculture, Drought and Emergency Management

Click to access the PDF

Wednesday, 25 March 2020

ATTENTION CUSTOMERS AND DELIVERY DRIVERS

As we work to keep you and our staff safe during this time, we are asking customers to pre-order items (where possible).
We appreciate your understanding and co-operation at this difficult time.

Placing an order with RWE

• Email orders are to be sent to rwe@rwe.net.au
• Place a phone order by calling 02 6966 8950.

RWE collection instructions

• On arrival, please proceed to the designated area and collect your order.
• If staff are loading items for you, please open your tail gates, gates, tarps etc. and return to your vehicle.
• Once your order is loaded, please tie down pallets, IBCs and appropriately close tail gates and tarps.

 ___

Placing an order with Yenda Prods

YENDA

• Orders are to be sent to asignor@yendaprods.com.au
• For enquiries or issues with emailing your order, please call 02 6961 3300.

FRUIT AND CASE

• Orders are to be sent to ltestoni@yendaprods.com.au
• For enquiries or issues with emailing your order, please call 02 6968 1268.

LEETON

• Orders are to be sent to cbutler@yendaprods.com.au
• For enquiries or issues with emailing your order, please call 02 6953 9000.

GRIFFITH

• Orders are to be sent to ptaprell@yendaprods.com.au
• For enquiries or issues with emailing your order, please call 02 6966 8900
  or 0427 566 679.

Yenda Prods collection instructions

• On arrival, please remain in your vehicle and contact the front desk – we will load your items.
• Please open your tail gates, gates, tarps etc. and return to your vehicle.
• Once your order is loaded, please tie down pallets, IBCs and appropriately close tail gates and tarps.

 ___

ATTENTION all Delivery Drivers

• Please stay in your vehicle or the vicinity of your vehicle and contact the front counter for unloading.
• Please do not enter the building.
• Branch numbers to call for unloading or enquiries:

RWE  02 6966 8950

YENDA  02 6961 3300

FRUIT AND CASE  02 6968 1268

LEETON  02 6953 9000

GRIFFITH  02 6966 8900

Thursday, 19 March 2020

IMPLEMENTED COVID-19 ACTION PLAN

The Yenda Group has developed and implemented an action plan to guide our response to the COVID-19 virus.

The aim of this plan is to help manage the health of our staff, our customers and the wider community during this period, as well as to protect our customers’ businesses and businesses within the Yenda Group.

Our action plan, which we continue to monitor and update, includes:

1. Ensuring our staff follow all recommended health protocols, including regular handwashing, use of hand sanitiser, social distancing, quarantining when relevant, as well as cancelling all non-essential travel and attendance at large events.
2. Asking customers who visit our branches to also practice good hygiene and social distancing.
3. Working with our suppliers to maintain regular and reliable stock availability.

We plan to keep all branches open during this period, and this can be achieved if each person plays their part in the action plan.